{"id":1160,"date":"2018-04-04T09:12:50","date_gmt":"2018-04-04T14:12:50","guid":{"rendered":"http:\/\/blog.kmbrian.com\/?p=1160"},"modified":"2020-12-04T19:01:23","modified_gmt":"2020-12-05T01:01:23","slug":"use-surveys-webinar-attendees","status":"publish","type":"post","link":"http:\/\/kmbrian.com\/blog\/use-surveys-webinar-attendees\/","title":{"rendered":"How to Use Surveys to Drive Webinar Attendees"},"content":{"rendered":"
There are many reasons a business might leverage an outreach campaign, and a tool like Mailshake to execute it.<\/p>\n
Most Mailshake customers use the tool for promoting content, building connections, and, of course, generating business leads. But we recently learned of a user who utilizes the tool for something a little more unusual: driving webinar attendees via pre-surveys.<\/p>\n
<\/p>\n
Let me introduce Jeremiah Desmarais<\/a>.<\/p>\n Jeremiah is the founder of the Agency Growth Academy<\/a>, a member of the Forbes Coaches Council, and a featured mentor at Insurance WebX.<\/p>\n He\u2019s also been a Mailshake customer since 2016, and recently employed the tool to increase webinar attendees – specifically, attendees who were pretty far down the sales funnel and getting ready to buy.<\/p>\n If you\u2019ve ever hosted or promoted a webinar<\/a>, you\u2019ll understand that it\u2019s actually quite easy to get people to register for the event. But getting them to show up, and, more importantly, buy <\/i>something, is much more challenging.<\/p>\n In order to ramp up qualified attendees, Jeremiah used a combination of surveys and outreach to deliver a hyper-relevant experience to sign-ups in the period leading up to the webinar itself. The result was a 50% open rate, and feedback that could be leveraged to drive webinar engagement and sales.<\/p>\n The ratio of people that sign up to register their interest in a webinar vs. how many actually attend is on the decline – currently less than 50% of sign-ups will log into the webinar on the day of.<\/p>\n So what\u2019s the problem?<\/p>\n In short, webinars typically fall short on one or both of the following:<\/p>\n Webinar hosts also run into problems because potential participants know they can view the recording later. This isn\u2019t a huge issue in theory, but in practice it tends to result in lost leads and sales.<\/p>\n In addition to this, delivering valuable content that simultaneously drives sales is becoming increasingly difficult. As a general rule, webinar attendees primarily want to learn, and can quickly lose interest if they feel they\u2019re being sold to.<\/p>\n This is a tricky balancing act that hosts need to find a way to manage. A survey can help you figure out how to strike that balance and deliver a webinar that succeeds in both educating attendees and driving sales.<\/p>\n The first thing to consider is where your survey will appear. While services like GoToWebinar<\/a> make setting up and hosting a webinar really easy, you\u2019ll lose a lot of the benefits associated with hosting it on your own site, i.e.:<\/p>\n That said, to follow this process, you will<\/i> need an account with GoToWebinar<\/a>. You\u2019ll also need Mailshake<\/a>.<\/p>\n You then need to:<\/p>\n You can do this using a tool like Typeform<\/a>, Google Forms<\/a> orSurvey Anyplace<\/a>.<\/p>\n You\u2019ll then need to set up your outbound email message.<\/p>\n To do this\u2026<\/p>\n You\u2019ll now see all the webinars you conducted within your chosen date range.<\/p>\n 4. Choose the webinar you want data for, grab the Excel file, and generate the report.<\/p>\n Your report will look something like this:<\/p>\n Mailshake can\u2019t use all of this data, so before you move on, delete the first 13 columns, followed by everything except<\/i> names and email addresses.<\/p>\n You should be left with data that looks like this:<\/p>\n 5. Save this data in a format Mailshake will accept – specifically, a CSV file.<\/p>\n You can now move over to Mailshake and set up a campaign.<\/p>\n 6. Go to your dashboard and select \u2018New Campaign.\u2019\u00a0 7. Name your campaign and drop in your CSV file.<\/p>\n 8. Map your file to Mailshake, to ensure the data is inputted correctly.\u00a0 9. Give the list a name, and wait while Mailshake does its thing.<\/p>\n Once it\u2019s finished uploading the data, you\u2019ll be able to write your outreach email<\/a>.<\/p>\n Here\u2019s an example of one of Jeremiah\u2019s templates:<\/p>\n While you should write an email that feels natural to you, take note of what makes this an effective email. Jeremiah has:<\/p>\n Bear in mind that Mailshake lets you create drip campaigns to automatically follow up with people who don\u2019t respond. You can also personalize emails<\/a> before hitting send.<\/p>\n And you can track opens and link clicks.<\/p>\n Once you\u2019ve written your template and, where necessary, personalized emails<\/a> and created drip campaigns, simply wait for your campaign to load. When it\u2019s done, click \u2018Send Campaign\u2019 and wait for the emails to work their magic.<\/p>\n<\/p>\n
The Problem with Most Webinars<\/h2>\n
\n
\n
Setting Up Your Survey<\/h2>\n
\n
\n
\n
<\/li>\n
<\/li>\n
<\/li>\n<\/ol>\n
<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
<\/p>\n
\n
<\/p>\n
<\/p>\n